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Elevating Job Quality

A Podcast from the Aspen Institute’s Economic Opportunities Program


Elevating Job Quality features insights from the Economic Opportunities Program’s Shared Success project. This podcast explores all of the ways in which CDFIs — community development financial institutions — and financial intermediaries can help improve the lives of low-wage workers by centering job quality in their financing and advising for small businesses.

Listen to the entire series here.


Cover image that features a headshot of three speakers: Lauren Starks, Felicia Ravelomanantsoa, and Elaine Neigel. This image links to the episode on YouTube.

Job Quality and Cultural Context

Lauren Starks, Director of Good Companies/Good Jobs at the Economic Opportunities Program, sat down with two Shared Success grantees—Felicia Ravelomanantsoa, Chief Operating Officer/Chief Financial Officer at African Development Center (ADC), and Elaine Neigel, Business Loan Officer at Four Bands Community Fund—to discuss how job quality work needs to be connected to the unique challenges, assets, and strategies of the local community. Listen to the full episode here

Cover image that features a headshot of three speakers: Maureen Conway, Amanda Blondeau, and Robert Doyle. This image links to the episode on YouTube.

Job Quality as a Part of CDFI’s Mission

Maureen Conway, Executive Director of the Aspen Institute Economic Opportunities Program, sat down with executives from two leading CDFIs and Shared Success grantees: Amanda Blondeau, the Chief Strategy Officer of Northern Initiatives (founded in the face of declining resource extraction in Michigan’s Upper Peninsula), and Robert Boyle, CEO of Justine PETERSEN (founded to serve the greater St. Louis region).  Listen to the full episode here.

Cover image that features a headshot of four speakers: Lauren Starks, Tangila Mesu Kamba, Dionne McGee, and Israel Flores. This image links to the episode on YouTube.

How to Talk About Job Quality with Small Businesses

Lauren Starks, Director of Good Companies/Good Jobs at the Economic Opportunities Program, sat down with three Shared Success grantees—Tabin Tangila Mesu Kamba, Program Developer, Workforce Solutions at Coastal Enterprises, Inc., Dionne McGee, Consultant at Institute Capital, and Israel Flores, Business Services Director at Northern Initiatives—to discuss how their CDFIs advise small businesses on how investing in employees can allow for increased productivity and innovation, as well as business stabilization or growth.  Listen to the full episode here

Cover image that features a headshot of three speakers: Maureen Conway, Viola Mai, and Robert Anderson. This image links to the episode on YouTube.

How Investors Are Prioritizing Job Quality in Small Business Lending

Maureen Conway, Executive Director of the Aspen Institute Economic Opportunities Program, sat down with two Shared Success grantees that are integrating job quality into their portfolios as investors: Viola Mai, Development Director at ICA Fund, and Robert Anderson, Business Navigation Director at Colorado Enterprise Fund. Listen to the full episode here

Cover image that features a headshot of three speakers: Maureen Conway, Jataune Hall, and Lamont Jackson. This image links to the episode on YouTube.

Challenges and Opportunities for Job Quality in the Childcare Sector

Maureen Conway, Executive Director of the Economic Opportunities Program, sat down with two Shared Success grantees—Jataune Hall, Director of Special Projects and Partnerships at Micro Enterprise Services of Oregon, and Lamont Jackson, Director of Technical Assistance, Black Business Investment Fund—to learn more about the challenges of and opportunities for small business childcare providers. Listen to the full episode here.

Cover image that features a headshot of three speakers: Lauren Starks, Andrea Levy, and Janet Brugger. This image links to the episode on YouTube.

The Importance of Partnerships in Implementing a Job Quality Strategy

Lauren Starks, Director of Good Companies/Good Jobs at the Economic Opportunities Program, sat down with two Shared Success grantees—Andrea Levy, Senior Program Manager at California Farmlink, and  Janet Brugger, Business Navigator, Colorado Enterprise Fund—to discuss how they’ve worked with various public and private partners to recruit small businesses and provide technical assistance with an eye toward providing quality jobs. Listen to the full episode here.


More from this Series

Each episode comes with an in-depth blog featuring key takeaways and edited interview highlights.


Learn More

About Shared Success

Shared Success is a project of the Economic Opportunities Program, works with community lenders to integrate job quality programming into their small business support services, demonstrating that improved job quality can support the needs of employees while helping small businesses succeed.



About the Economic Opportunities Program

The Aspen Institute Economic Opportunities Program hosts a variety of discussions to advance strategies, policies, and ideas to help low- and moderate-income people thrive in a changing economy. To learn about upcoming events and webinars, join our mailing list and follow us on social media.


What started as a soup giveaway became a movement of neighbors gathering to cook and eat in Olympia, WA. Photo credit: Chris Hyde
Blog Posts

Weaving from scratch – with soup

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Blog Posts

What We Learned About AI, Power, and Possibility

There is no excerpt because this is a protected post.

Blog Posts Videos

Breaking News, Breaking Barriers: Connie Chung on Journalism, Truth, and Legacy

Featuring Connie Chung, pioneering journalist, Emmy-winning news anchor, and the first woman to co-anchor the CBS “Evening News.”

Blog Posts Videos

Video: How Can Renters Grow Their Wealth?

All households deserve to build–and sustain–the wealth they need to thrive. But when home equity is the largest source of wealth for most Americans, how do renters gain assets? This video spotlights the current state of renters’ wealth and calls on leaders across sectors to come together and co-create solutions that expand renters’ wealth-building pathways.

Blog Posts
Blog Posts

The Future of Labor: Rethinking the Playbook

According to Brunswick Group’s latest research, the traditional playbook for engaging working-class workers—especially younger ones—is rapidly becoming obsolete.

Blog Posts

Resource Roundup: Artificial Intelligence — Issue 11, June 2025

Learn about the workers most likely to encounter AI on the job, its ethical implications, and the considerations necessary for ensuring that job quality is prioritized.

Feeling the Heat: Workplace Safety in a Warming World

For the benefit of workers, businesses, and our society, we need to build workplace heat safety into our culture, policies, and practices if we are to adapt to our warming planet. Join the Aspen Institute Economic Opportunities Program on Wednesday, July 30, at 1:30 p.m. Eastern time, on Zoom to learn about how the warming climate is affecting workers, and what policymakers, businesses, and labor are doing to keep workers safe. This event is part of EOP’s Opportunity in America conversation series.
Videos

Advising Small Businesses on Job Quality: Lessons from CDFIs

This webinar, which EOP hosted on June 26, 2025, features highlights from the guide, as well as insights from CDFI leaders about their approaches to building job quality advising into their work. It features opening remarks from the Aspen Institute’s Maureen Conway and Bryn Morgan, followed by a panel discussion with Amanda Blondeau (Northern Initiatives), Cynthia Murphy (Coastal Enterprises, Inc.), and Delphine Ntegeye (African Development Center).